How did we get here?

We see a lot of businesses that need just a little help. Our mission
is to provide broad-based services to assist enterprises in
achieving improved bottom-line performance and higher levels of
customer satisfaction.

Most of the CBS team has worked together for over 10 years.
Further, we have relationships with some of the most experienced
and qualified people around so we can offer our customers the
highest level of professionalism and the broadest spectrum of
services and solutions.
About Us
Larry Floyd - Partner
Most recently, Larry was VP of Operations with MethodIQ. In that
capacity, Larry was responsible for all delivery activities for
implementations, development, Business Process Improvements,
Project Management and a 24/7 support staff. Prior to Method IQ,
Larry was the Director, National Operations Center at Prenova. It is
there that Larry honed his analytical skills and developed an
in-depth knowledge of Business Process Improvements and
information communication systems.
Experienced Professionals

Our consultants have over 50 years in contact center,
communications systems, general technology, business process,
and project management experience.

Our Virtual CIO/CTO resources have held positions with large and
small firms running IT efforts. Concerted Business Solutions
assists clients by analyzing, mentoring, managing, and assisting
your organization to increase your customer’s satisfaction and
become more effective in supporting overall business operations.
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